Shipping is our jobPeace of mind, our priority
Don't worry. We collect your shipment, pack it and ship it from Malaysia to your country, and you follow it every step.
Where is your shipment?
Enter the tracking number we sent you on WhatsApp.
We ship to 16 Arab countries
Who we are
AMTC SDN BHD Headquartered in Malaysia, specialized provider of integrated business solutions designed to enhance global market connectivity.
Committed to excellence, we deliver innovative services that empower businesses to establish sustainable partnerships and expand their market reach. Our vision is founded on a commitment to quality and professionalism, ensuring tailored solutions that drive business growth across diverse industries.
Our vision
To be a global leader in delivering innovative commerce and business solutions, continuously enhancing our services to adapt to evolving market needs while strengthening long-term relationships with our clients and partners across all sectors.
Our core values
- Innovation: Pioneering cutting-edge and innovative solutions to effectively address dynamic market challenges.
- Quality: Unwavering commitment to delivering excellence through the highest standards of performance and service.
- Transparency: Cultivating trust-based relationships through openness, integrity, and accountability.
Our mission
- To provide our clients with comprehensive and reliable services across all areas we operate in.
- To ensure the highest standards of quality and safety.
Why us
Everything here is something you can check for yourself: on the tracking page, with the carrier directly, and in the shipping terms we publish.
You know the shipping cost before you send
We work out the actual weight and the volumetric weight together and give you the figure before you hand anything over. Any customs charge at the destination we explain in advance as far as we can.
Customs clearance
What usually holds a shipment up is not the distance, it is the documents. We prepare your shipment's documents and handle the procedure for you.
Live, transparent tracking
We give you a digital tracking system, with instant notifications we send you at every stop on your shipment's journey.
A dedicated personal representative
Every customer has a personal representative who follows their shipment from the very first moment to final delivery, without a break.
Mandatory documentation
We photograph and document every shipment and every order, from the moment we receive it from the customer through packing and preparation to handover to the air carrier.
We stay with you until it reaches your door
Our part does not end when your shipment is handed to the air carrier: we follow it with you until it reaches your door.
Numbers that speak for us
From our work between Malaysia and the Arab world since we began.
- 3,000+customers served
- Students, families and travellers
- 4countries formally registered in
- Malaysia, China, the Sultanate of Oman and the Kingdom of Saudi Arabia
- 16destinations we arrange shipping to
- Across the Arab world
- 24/7continuous support
- We reply at any time
We ship to 16 Arab countries
The Gulf
6 countries
Saudi Arabia
Oman
UAE
Qatar
Kuwait
Bahrain
The Levant and Iraq
4 countries
Jordan
Iraq
Lebanon
Syria
North Africa
6 countries
Egypt
Sudan
Libya
Tunisia
Algeria
Morocco
How it works
Four clear steps, from the first message to your shipment arriving.
- 1
You message us on WhatsApp
Tell us what you want to send and where to. We answer on cost and timing.
- 2
We collect, pack and document it for you
We collect your shipment, inspect it, pack it to survive the journey, and prepare the shipping paperwork.
- 3
We book the waybill with the air carrier
We book the waybill with the air carrier and send you its tracking number.
- 4
Track it until it arrives
Open the tracking page any time to see the latest status the air carrier has given us.
Our commitment to you
- An immediate reply to your request during official working hours
- Full photographs of your shipment at collection, at packing and at handover to the air carrier
- A clear, transparent price from the start, with no hidden fees or surprises
- A personal representative following your shipment from collection to delivery
- Continuous updates for you throughout shipping
- Full compliance with international shipping rules and customs regulations worldwide
Our services
We choose the right way for your shipment: by air, sea or land.
Air and sea freight and inland transport from China and Malaysia to 16 Arab countries.
Import and export
Packaging
Some of our work
What we handle on your behalf from collection to delivery.
From the customer to operations
We collect your belongings and bring them together, ready to hand to the air carrier.
Packing and preparation
Every piece wrapped to protect it on its journey, with warning labels on anything breakable.
Booking the waybill
We book your shipment's waybill with the air carrier, with its tracking number on it.
Handover to the air carrier
Your shipment on its way to the aircraft, ready to depart.
More of our work
Snapshots from our day-to-day work.
Our logistics partners
- Borderlinx
What our customers said
Messages customers sent us after their shipments arrived.
السلام عليكم ياغالي كيفك عايز أقولكم إن الشحنة وصلتلي و في الموعد المحدد وكانت في قمة الروعة الخدمة كانت ممتازة و التغليف كمان ممتاز والموظفين كانوا محترمين بجد شكرًا على الخدمة الحلوة اللي قدمتوها لينا كانت تجربة جميلة وأنا سعيد بتعاملي معاكم
وصلوني الغراض وكلش عاشت ايدكم على تعبكم وعلى صبركم ويايه بالاسئلة وجدآ ممنونة لحضرتكم على المصداقية والتعامل اللطيف واكيد هذا مو اول ولا اخر تعامل مع حضرتكم اتمنى الكم كل التوفيق يارب ❤️
تم الاستلام والتجربة فوق الممتازة والشحنة وصلت قبل لا ارجع حتى ،، جزاكم الله خير وبإذن الله ماراح يكون آخر تعامل وفقكم الله
احسن شركة بحيث اوصي ومااهتم بشي ولا سأل وين صارت هاي ثاني مرة ادز وان شاء الله دائما 🤲
يعطيكم العافية وصلتني الشحنة انتم افضل شركة تعاملت معها في ماليزيا و انصح الجميع بتعامل معكم
سلام عليكم وصل الطلبية 😍 مره مره مشكورة ان شاء الله راح اطلب منكم مره اخرى بالمستقبل 💕
Questions every customer asks
Grouped by where you are in the journey, not in an arbitrary order.
Before you send
What to know before you hand anything over
How do I find out the cost?
Message us on WhatsApp with what you want to send and where to, and we will answer with the cost. There is no form to fill in and no automated reply, because every shipment is different and needs a person to read it.
What can I ship?
Personal effects mainly: clothes, books, household items, the contents of a room, plus excess baggage. If you have something you are unsure about, ask us before you go to any trouble.
Do you collect from my address?
We arrange collection within Malaysia depending on where you are. Tell us the area when you message and we will confirm the details.
What payment methods are available?
You can pay by direct transfer to our company account. We give you the account number after you send us the details of your request on WhatsApp, and we take care of the rest.
While it ships
How long it takes, and what happens while it is on the way
How long does it take to arrive?
3 to 5 days for most destinations, and it may take a little longer, 7 days at most.
How can I track my shipment?
We give you a reference of our own beginning with AMTC, and you can track it around the clock until your shipment arrives.
The status has not changed in two days. Is something wrong?
Not necessarily. Some stages take time without recording any movement, customs clearance especially. The tracking page shows when the status genuinely last changed, so if it runs longer than it should, message us and we will chase it.
After it arrives
It has arrived, or it has hit a problem
What do I do if there is a problem with my shipment?
The tracking page shows a clear message that there is a problem, with a button to reach us directly. Message us with your reference and we handle the follow-up.
Who delivers the shipment at the destination?
The carrier moves and delivers it. We arrange the shipment, book it and follow it with you until it arrives, and we stay your point of contact if anything goes wrong.
Before you send: what to know
The shipping terms in full, written down, so there is no surprise at the end. Read them once and you will avoid most of what usually goes wrong.
Air freight is charged on weight or volume, whichever is greater
This is the point that surprises customers most. Air freight cost is calculated from the actual weight or the volumetric weight of the shipment, whichever is greater. The volumetric weight in kilograms is length x width x height in centimetres, divided by 5000. A large light box can therefore be charged as more than it weighs. We work it out for you before shipping so you know the final figure in advance.
- An invoice or a list of contents
- The shipment travels with an invoice or a statement of what is inside, and the customer is responsible for that information being accurate.
- Full recipient details
- Name, country, city, street and house number, postal code and a phone number. You send these to us on WhatsApp.
- Anything breakable
- Pack it so it survives the journey if you can. If you cannot, tell us and we will pack it for you.
- Customs charges at the destination
- Any tax or customs duty the destination applies to the shipment is the customer's to pay. It varies by country and we tell you what we can before shipping.
- Following the shipment
- You get the reference as soon as it ships. Follow it from the tracking page here, and if you see something holding it up, tell us early so we can act.
- If the destination rejects the shipment
- If the destination refuses it under its own rules and it is returned or destroyed, the customer bears the return cost and any further charges Malaysian customs applies.
Terms and conditions: what cannot be shipped, and where our responsibility ends